Terms & Conditions

Payment
We accept credit card, debit card, PayPal, with PayPal Express Checkout. The goods will not be dispatched until the customer's funds have been cleared in full.

Order Notes

Once an order has been placed we will send you an email confirmation. We will not be held responsible for pricing errors due to software malfunctions, or human error.  This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result we reserve the right to decline orders for bulk or high value purchases or confirmed orders where an item has been priced incorrectly.

Stock Levels
Stock on the website does not represent stock in our local shop. If, in the case you purchase an item that we do not have in stock, we will contact you immediately if we feel this will adversely affects the length of time it will take us to supply the item to you.

Transport damage

Where goods are delivered with visible transport damage, please notify the carrier immediately and contact us as soon as possible. Failing to notify a claim or getting in contact with us will not carry any repercussions regarding your statutory warranty rights. By doing so, you will, however, help us to assert our own claims against the carrier or the transport insurer.

 

Returns/Refund Policy
We guarantee your satisfaction. All products come with a no fuss guarantee (terms and conditions apply). You are entitled to cancel your order within 14 days of order been delivered to you. and you can enjoy a further 30 day no quibble return policy. If you wish to cancel an order under these terms, please fill out the return form included with your order and ship the item/s back to us. Any items returned must be in a fully re-saleable condition, including packaging and with tags still attached. Please do not use product packaging as the only form of packaging to send the items back. i.e. Don't put a postage label on the outside of a helmet box and send it back. The helmet box will need going inside another box.

Until we receive the item/s back, it is your responsibility. We will not be held responsible for shipping complications or delays. If we find that the product has not been returned to us in fully resell-able condition, we reserve the right to refuse a refund on the item. Upon receipt of a returned item - we will send a replacement size if this is requested or we will process a full refund minus any pre-paid delivery charges at the earliest opportunity. We charge a small fee to cover the cost of sending exchanged goods out. Please note special order items and gift certificates are non-returnable/refundable.

If an item has to be returned due to being sent in error/faulty etc. we will refund the cost of the postage to return the item/s back to us up to a maximum of £10 (UK), Euro15 (Europe), USD30 (Rest of World). Where items are returned and remaining order (items kept by customer) falls below 50, we will refund less €8.50.50 (EU).

 

 

Helmet Safety Standards
It is the responsibility of the purchaser to ensure they purchase a helmet that conforms to your local safety standard - e.g. DOT for USA riders, ECE for European riders. Where a helmet is purchased for use in a country, where it does not conform to the local safety standards, it is purchased/worn at the riders' own risk and we accept no responsibility for loss or damage to property or person as a result of its use.

Free Gifts/Promotions
Please note: if any purchases are subsequently returned for refund - any free gifts must be returned too, unused/unopened/re-saleable. Where any free gifts are not returned or returned used/opened/unsaleable - their full value will be deducted from any refunded monies. Please note we reserve the right to substitute free gifts if the gift shown against a product is temporarily unavailable.

Pricing
All online pricing and offers should be considered an 'Invitation To Treat' and as such if/when items are accidentally priced incorrectly, we are not obliged to honour the price displayed. You will be notified of our mistake and given the opportunity to purchase at the correct price or your order will be cancelled.

Unlawful or Prohibited Use
You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm us or other parties or adversely affect the site functionality or its use by others.

Website Terms of Use
All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice.